Within 72 hours of your purchase, JTF assigns an authorized service partner to your account. Your service calls are processed and dispatched to the pre-assigned local service provider in just minutes after they are received, thus minimizing your downtime. All service partners are authorized, factory trained and 100% endorsed by jtfbus Network Partners, with over 1200 service dealers nationwide*. As part of the team, our partners provide maintenance programs designed to meet our customers needs
Customer satisfaction is our #1 priority
Our partners are authorized service dealers
Guaranteed less than 6 hours response time
| Priority Warranty Protection || Same day on-site service includes all parts & labor |
| Service Dealers || jtfbus service network partners |
| 6 Hours Response Time || Guaranteed or we extend your protection for another 30 days |
| No Lemon Guarantee || Replaced if repaired for the same problem twice within the first 30 days |
| 36 Month Warranty || |
This Warranty covers all defective parts & labor for a period of 36 months from the date of purchase. This warranty does NOT cover any parts due to normal wear & tear such as feed rollers, pick up rollers, fuser assembly, rollers & all supplies (see below). This warranty does NOT cover customer errors, networking issues, installation nor training. All supplies must be purchased from JTF during the Warranty period or the warranty is null.
| Supply Warranty || All supplies including toner, developer, drum & fuser unit are covered under Manufacturer Warranty for 30 days. All supplies must be purchased from JTF during the 36 Month Warranty period. |
What puts JTF out in front of the Competition? Our people.
Since 1987 JTF has been committed to provide great service and support after the sale. At JTF, "you come first and everything else falls into place behind satisfying your needs." You can depend on us to respond quickly to all your needs.
To obtain warranty service for your product, please choose one of the following:
Call JTF Business Systems at: 1-800-444 3299