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Support Center
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Within 72 hours following the sale, we assign an authorized service provider in your area to your account. Your s ervice calls are processed and dispatched to the pre-assigned local service providers in just minutes after they are received, thus minimizing your downtimes. All service partners are authorized, factory trained and 100% endorsed by iobs2.com Network Partners, with over 1200 service dealers nationwide*. As a part of the team, our partners are subject to provide maintenance program designed to meet our customers needs. We feel confident that our service partners know that our objectives are mutual.
Customer satisfaction is the #1 priority
Must be Certified or an authorized dealer
Guarantee less than 6 hours response time
* If your offices are outside the city zone, please call to verify onsite service availability in your area before placing your order online.
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30-Day Price Match Guarantee Terms and Conditions.
We offer a 30-Day Price Match Guarantee. If you find a lower price on an identical item for sale at another retail store, JTF will match that price plus give you 10% of the difference. Just tell your sales associate at the time of, or within 30 days after, your purchase. Eligibility requirements include:
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The competing reseller must have the identical product in stock.
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The product is correctly priced.
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Competing pricing must be publicly advertised.
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Valid for 30 days from the date of purchase.
When requesting a low-price guarantee, please be aware that prices will be compared on the following criteria:
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Prices are compared on product price only, not shipping and handling charges, when calculating the competitor's total price.
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Our 30-Day Low-Price Guarantee does not apply to promotional offers.
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The 30-Day Low-Price Guarantee is subject to change at any time.
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