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Support Center

 

Within 72 hours following the sale, we assign an authorized service provider in your area to your account. Your service calls are processed and dispatched to the pre-assigned local service providers in just minutes after they are received, thus minimizing your downtimes. All service partners are authorized, factory trained and 100% endorsed by iobs2.com Network Partners, with over 1200 service dealers nationwide*. As a part of the team, our partners are subject to provide maintenance program designed to meet our customers needs. We feel confident that our service partners know that our objectives are mutual.

  • Customer satisfaction is the #1 priority
  • Must be Certified or an authorized dealer
  • Guarantee less than 6 hours response time

    * If your offices are outside the city zone, please call to verify onsite service availability in your area before placing your order online.


  • 30-Day Price Match Guarantee Terms and Conditions.

    We offer a 30-Day Price Match Guarantee. If you find a lower price on an identical item for sale at another retail store, JTF will match that price plus give you 10% of the difference. Just tell your sales associate at the time of, or within 30 days after, your purchase.  Eligibility requirements include:

    • The competing reseller must have the identical product in stock.
    • The competing reseller must offer the same Warranty protection that is included with our prices ( same day on-site service nationwide).
    • The product is correctly priced.
    • Competing pricing must be publicly advertised.
    • Valid for 30 days from the date of purchase.

    When requesting a low-price guarantee, please be aware that prices will be compared on the following criteria:




    Ricoh
        MW-36R
    Folder
        6102INSTALL
    Canon
        Canon Set Up

    Xerox
        E7345SAP
    Xerox
        XSV12
        XSV24
    Canon
        MW120C

    Samsung
        SCS36M
    Xerox
        XSV36
    Panasonic
        35MwPAN

    Department
        36INTWA
    Canon
        36MNCN
    Plus
        36MW-PLUS

    Sharp
        36MW-SHARP
    Xerox
        36MW-XOG
    Sharp
        36MWCSHP

    Ricoh
        36MWR
        36mwRicoh
    Industrial
        36SHIN
    Office
        36SHW

    workgroup
        36SHWORK
    Sharp
        36SW
    Xerox
        36Xsv

    Smart
        60M-SMT
        60MSB
    Folder
        6102W
    Canon
        CAN36C

    kyocera
        KW-36C
        KW-36MONTH
    Lexmark
        LEX36SV
        LEX36SV1
    Canon
        MW-36C

    Copystar
        MW-36CS
    Minolta
        MW-36M
    Panasonic
        MW-36P

    upto16
        MW-36RF
    Sharp
        MW-36S
    Toshiba
        MW-36T

    Samsung
        MW-36UN
    Ricoh
        Mw36R
    Canon
        NW36CAN

    Copystar
        NW36CCS
    Samsung
        SDP-36W
    Canon
        SV-36CAN

    Panasonic
        SV-36PAN
    Xerox
        SV36MO
    Panasonic
        SV36PAN

    Card
        SV36W
    Xerox
        SVXEROX

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